User Agreement
Last Updated: April 11, 2026
This User Agreement ("Agreement") is a binding contract between you ("User," "you," or "your") and SyncAI LLC ("Company," "we," "us," or "our"). By creating an account on or accessing the SyncChain platform (the "Service"), you agree to be bound by this Agreement, our Terms of Service, and our Privacy Policy.
1. Scope of Agreement
This Agreement governs your use of SyncChain, including all features, tools, content, and services accessible through the platform. It supplements and incorporates by reference the Terms of Service and Privacy Policy. In the event of a conflict between this Agreement and the Terms of Service, the Terms of Service shall control.
2. Data Collection and AI Processing
By using the Service, you acknowledge and consent to the following:
- Profile Data: We collect information you provide, including your name, email address, professional title, organization, skills, interests, biography, and profile photo.
- Location Data: With your permission, we collect GPS location data to enable location-based networking and event discovery. You may control the precision of your location sharing (exact, approximate, city-level, or off) and may revoke permission at any time.
- Event and Interaction Data: We collect data about your event attendance, networking activity, content interactions, and usage patterns.
- AI Analysis: Your profile and activity data are processed by artificial intelligence models to generate collaboration insights, compatibility scores, and personalized recommendations. This data is processed solely to deliver Service features and is not used to train third-party AI models.
- Device and Usage Data: We automatically collect device information, browser type, IP address, and usage analytics.
3. Communications
SyncChain may send communications on your behalf through platform features (e.g., connection requests, introduction emails). You agree that:
- Emails sent via the platform will be delivered from a SyncChain system address.
- Push notifications for connections, events, messages, and other activity may be sent to your device; these can be configured in your settings.
- We may send you administrative and transactional emails related to your account, which are not subject to opt-out.
4. Third-Party Services
The Service integrates with and relies on third-party services to provide its functionality. By using the Service, you acknowledge that your data may be processed by these providers in accordance with their respective privacy policies, including but not limited to:
- Supabase (database and authentication)
- Anthropic and OpenAI (AI analysis)
- Stripe (payment processing)
- Resend (email delivery)
- Google Maps (location services)
- Apple, Google, and LinkedIn (OAuth authentication)
- Vercel (hosting)
5. User Responsibilities
You agree to:
- Provide accurate and truthful information in your profile and interactions
- Use the Service in compliance with all applicable laws and regulations
- Treat other users with respect and refrain from abusive, harassing, or discriminatory behavior
- Not use the Service for commercial solicitation or spam unless explicitly authorized
- Maintain the confidentiality of your account credentials
- Report any security vulnerabilities or misuse of the platform to support@syncai.ai
6. Data Security and Deletion
We implement industry-standard security measures, including encryption, row-level security, and secure password hashing, to protect your data. AI-generated insights are cached for up to 7 days before being refreshed.
You may request deletion of your account and associated personal data at any time by contacting support@syncai.ai or using the account deletion feature in your settings. Upon deletion, your data will be removed or anonymized in accordance with our Privacy Policy, subject to any legal retention requirements.
7. Limitation of Liability
To the maximum extent permitted by applicable law, SyncAI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid us in the twelve (12) months preceding the applicable claim, or one hundred U.S. dollars ($100), whichever is greater.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in accordance with the dispute resolution provisions set forth in our Terms of Service.
9. Amendments
We may amend this Agreement at any time by posting the revised version on the Service. Material changes will be communicated with at least thirty (30) days' notice. Your continued use of the Service after such changes constitutes acceptance of the amended Agreement.
10. Contact
For questions about this Agreement, please contact us at:
